I am a Business and Retail trainer and often in our classes we talk about how word of negative feedback and experience
s travel much faster and farther than good. No one talks about the good experience s… On that note I want to congratula te the book connection dubbo for their outstandin g customer service I experience d last week. I only had dealings with them for about 5 minutes, but from the lovely gentleman that took my call and reserved my book, and the lady who I dealt with in the shop, they were both fantastic. I won’t be headed to big w or Kmart next time I need a book… Book connection from now on.